M1 / intake
Classify safely
Outlook intake, stable thread key, attachment quarantine/no-download default, sales/service/spam classifier and buyer fixture.
Owned proof / synthetic fixture / phase 1 shape
Make the inbox useful without letting it invent.
This control-room proof shows how RomeoApps turns technical enquiries into reviewable drafts: classify the intent, ground the reply to a product record, log the decision, and keep a person in control of sending.
3 grounded sales drafts2 safe routes1 duplicate suppressed0 external sends
Six messages, one bounded workflow
| Input | Decision | Evidence recorded |
|---|---|---|
| Laser cutter quotation | Sales → draft for review | Product row laser-cutter; material, bed size, power, throughput and location requested. |
| Service error report | Service → no sales draft | Service route, approval required, no external send. |
| SEO/backlink offer | Spam → no sales draft | Spam signals recorded; no product match. |
| Pallet-wrapper quotation | Sales → draft for review | Product row pallet-wrapper; dimensions, film, throughput and location requested. |
| Packaging-line enquiry | Sales → draft for review | Product row packaging-automation; pack format, units/hour and interfaces requested. |
| Repeated laser-cutter message | Duplicate → suppressed | Stable message id stops a second draft. |
Acceptance is a sequence, not a promise
M2 / grounding
Draft with sources
Australian-English draft, buyer-owned product sheet, source-row reference and Sheet/CRM audit row. Every output remains non-sendable.
M3 / hardening
Prove failure paths
Missing product, duplicate, attachment failure, model timeout, retry and manual approval tests, plus a written runbook.
Data boundary
Buyer-owned Outlook, Graph, Make, OpenAI and destination accounts. Minimise message content, set a documented retention period, redact secrets from logs, and do not move data off-platform. IndustrySearch stays manual until its flow and terms are verified.
Reproducible output
sales_are_grounded_in_product_knowledge: true service_and_spam_do_not_receive_sales_drafts: true duplicate_message_is_suppressed: true every_output_is_non_sendable_until_human_approval: true
Want this mapped to your mailbox?
Send a written description of the current Outlook/Make permissions, expected volume, product-sheet format, destination, genuine-enquiry definition and acceptance owner. Phase 1 is AUD 2,500 through a funded platform milestone; no meeting or mailbox access is required to decide fit.